Autodialog is a digital platform revolutionizing aftersales management for car dealerships and workshops across Belgium and beyond. I was brought on to redesign the core platform and companion mobile app, with the goal of creating a seamless, efficient, and intuitive experience for both service staff and customers. As lead UX/UI designer, I redesigned Autodialog’s dashboard and planning tools, simplified workshop workflows (like bookings and quote approvals), and unified the platform’s visual identity across web and mobile.I translated technical processes into clean, accessible interfaces by introducing modular components, streamlining appointment and quote flows, and designing a notification-based system to improve clarity and follow-up. The result: a scalable, intuitive platform that supports high service volumes while improving customer trust. Disclaimer: I worked on this project while being employed at Who Owns The Zebra . The final outcome was a team effort led by Who Owns The Zebra.
